“Thank you also for the helpful manner in which I have been treated when I phone for help”

‘I think where a service such as this is concerned, the personal touch is important. I have felt that a personal interest was being shown, any request was acted on […]

“So very many thanks for all your help and advice to date. As I said before you have been a great encouragement to me; it makes such a difference to […]

“Thank you for the chat about my membership and profile. It was helpful and encouraging.”